OUR COMMITMENT
ISO/Quality Policy Statement
"Our commitment to the constant pursuit of customer satisfaction and continual improvement is the basis of our success."
Customer satisfaction and continual improvement objectives are supported by:
- Understanding the current and future needs of our customers through on-going engagement and dialogue.
- Ensuring that those interfacing with customers are knowledgeable and effective in quickly providing printing solutions.
- Ensuring that our employees are provided with the resources and management support to meet our customers' requirements.
- Providing relevant employee training and skill development to ensure customer satisfaction.
- Empowering employees to help improve the processes that affect their work.
- Reviewing compliance with quality system processes and continually improving their effectivesness.
Our success is measured by the satisfaction of our customers in providing services that consistently meet their expectations.
ISO/Quality Policy Statement